Service Animals vs Emotional Support Animals

A common question is what's the difference between emotional support animals (ESAs) and service animals. Here's a breakdown of both types of animals.

Service Animals

Purpose: Trained to perform specific tasks for someone with a disability (physical, sensory, psychiatric, or intellectual).

Examples: Guiding people who are blind, alerting someone who is deaf, detecting seizures, reminding someone to take medication, interrupting harmful behaviors.

Training: Must be individually trained to perform tasks directly related to the person's disability.

Legal Rights:

  • Protected under the Americans with Disabilities Act (ADA).
  • Allowed full public access rights (restaurants, stores, airplanes, schools, workplaces, etc.).

Types of Animals: Limited to dogs (and in some cases, miniature horses).

Emotional Support Animals (ESAs)

Purpose: Provide comfort, companionship, and emotional support to help ease conditions like anxiety, depression, PTSD, or loneliness.

Training: Do not require specialized training beyond basic pet manners. Their presence itself is what helps their owner.

Legal Rights:

  • Protected under the Fair Housing Act (FHA), which means landlords must allow ESAs in housing (even if pets aren't normally allowed).
  • Not granted public access rights in places like restaurants, stores, or airplanes (airline rules changed in 2021; most no longer recognize ESAs for free travel).

Types of Animals: Can be dogs, cats, or even other species (though dogs and cats are most common).

Quick Reference Comparison

Feature Emotional Support Animal (ESA) Service Animal
Purpose Provides comfort & emotional support Performs specific tasks related to a disability
Training No special training required Must be individually trained for tasks
Disabilities Covered Emotional or mental health needs Physical, psychiatric, sensory, or intellectual disabilities
Species Allowed Dogs, cats, other animals Only dogs (and sometimes miniature horses)
Legal Protections Fair Housing Act (housing rights) Americans with Disabilities Act (full public access)
Public Access Not allowed in restaurants, stores, airplanes, etc. Allowed in all public places
Air Travel Most airlines no longer accept ESAs for free travel Allowed to fly with handler
Example Cat that comforts someone with anxiety Dog that alerts a person before a seizure